Put-in-Bay Resort & Conference Center Meeting Policies
Please review our Meeting Policies and should you require modifications please contact us.
Audio Visual Equipment
A Wide Selection of audio-visual equipment and services are available on a rental basis. Orders may be placed through the Catering Department. Outside vendors are prohibited from setting-up audio-visual equipment at the Put-in-Bay Resort.
If alcoholic beverages are to be served on the hotel premises (or elsewhere under the Hotel’s alcoholic beverage license), the Put-in-Bay Resort and Ohio State law require that beverages be dispensed only by Hotel servers and bartenders. The Hotel’s alcoholic license requires the Hotel to
(1) request proper identification (photo ID of any person of questionable age and refuse alcoholic beverage service if the person is either under age or proper identification cannot be produced ) and
(2) refuse alcoholic beverage service to any person who, in the Hotel’s judgment, appears intoxicated. The Put-in-Bay Resort, as a licensee, is responsible for the administration of the sales and service of alcoholic beverages in accordance with the Ohio Liquor Commission’s regulation. It is a House Policy, therefore, that all alcoholic beverages must be supplied by the Hotel.
Billing agreements for all events must be made in accordance with Hotel policies. If a deposit is required, it is considered non-refundable inside of 22 days of the event. In the event of social functions, a deposit will be required when the contract is signed and the balance due 7 days prior with the final count.
Cancellation must be made in writing with our Catering Office between the hours of 8:00 a.m. and 6:00 p.m. Monday-Friday. Cancellation fees will apply in accordance with Hotel policies.
In the event of cancellation 22 days or more before the scheduled event, there is no cancellation fee.
In the event of cancellation inside of 22 days but greater than 7 days, the deposit applied shall be reduced by 50%.
In the event of cancellation 7 days or less of the scheduled event, all monies deposited shall be forfeited.
Patron agrees to be responsible for any damages done to the premises or any other part of the Hotel, during the period of time the patron, his guests, invitees, employees, independent contractors or other agents are under patron’s control, or the control of any independent contractor hired by the patron.
Fresh floral arrangements and special theme decorations may be ordered through the Catering Department. Streamers and confetti are prohibited in the function room without the consent of the Catering Department.
Special electrical needs can be arranged through our Engineering Department. Charges will be based on the materials and labor involved. Special electrical requirements must be specified at least 7 days prior to your function.
Meeting Rooms are held only between the hours indicated on your confirmation. The Hotel assigns function rooms based on the guaranteed number of attendees. Final confirmation of rooms can be made at the time the guarantee is given. All rooms are subject to change. Any group that requires a room to be reset on the day of the function will be charged at $150.00 setup fee. Events continuing into the evening hours where noise may affect other guests must be approved through the Catering Department.
It is a requirement that the Catering Office is notified at the exact number of attendees by noon, seven (7) working days prior to the event. This minimum number of guests will be considered a guarantee for which you will be charged even if fewer guests attend. All buffets are set for a minimum of 25 guests.
The Hotel will set-up 5% over the final guarantee figure; however, food is prepared for the guarantee only. If no guarantee is received by the Catering Office, we will then consider your last indication of the number of attendees as the guarantee.
Additional carver’s, station attendant, food and cocktail servers are available at $100.00 fee upon request. Bartender Charge $100.00 plus applicable tax and gratuity.
Lost and Found
The Housekeeping Department administers the Lost and Found. The Hotel cannot be held responsible for damage or loss of any articles or merchandise left in the Hotel prior to or following your banquet or meeting. Security arrangements should be made for all merchandise or article set-up prior to the planned event or left unattended for any time.
All packages must identify the group name, arrival date, and Sales and Catering Manager’s name.
Established times on programs are followed per this agreement. The patron is responsible for abiding by these schedules to accommodate possible commitments for meeting space prior to or following the arranged program. We will always do our best to accommodate last minute schedule changes where possible.
Service Charges & Sales Tax
Twenty percent (20%) service charge and applicable state sales tax will be added to all catering services.
No signs are permitted in public areas of the Hotel. Signs, banners, or posters or any other item may not be affixed to any wall, ceiling, door, etc., without advance permission from the Director of Catering.
In all cases, the Hotel reserves the right to make a final decision if lightning storms or severe weather conditions are expected in the vicinity that may endanger the safety of guests or employees. Should there be a strong probability of precipitation in the area, any outdoor scheduled function may be moved to the designated backup area. Temperatures below 60 degrees and/or wind gusts in excess of 20 MPH shall also be cause to hold the function indoors. This decision will be made no less than three (3) hours prior to the scheduled starting time of the function.