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Put-in-Bay Resort & Conference Center Cancellation Policy

  1. The deposit to reserve and hold a room at the Put-in-Bay Resort & Conference Center is 50% of the entire stay being booked. Deposits are taken at the time of booking. Rooms booked online are charged tax at the time of arrival.
  2. Cancellations must be made fifteen (15) days or more prior to date of arrival. All cancellations made fifteen (15) days or more prior to date of arrival are subject to $25.00 cancellation fee. All cancellations made inside of fifteen (15) days of arrival will forfeit of deposit. We do not make exceptions to this policy
  3. Group Bookings with five (5) or more rooms must cancel three (3) weeks or more prior to arrival date and are subject to a $25.00 cancellation fee per room.
  4. Rooms canceled inside of 22 days for groups, or inside of 15 days for individuals, will forfeit of deposit. We do not make exceptions to this policy.
  5. A fee of $150 will be charged for rooms left unreasonably messy. Put-in-Bay Resort is an entirely Non Smoking Resort, smoking in a guest room will incur a $250.00 reconditioning charge and possibly face eviction. Guest may smoke outside, in pool, courtyard and bar areas. Guests will be charged for any damage done to the room and/or its contents.
  6. All cancellations and changes must be submitted and received in writing.
  7. When booking an 8 or 12 person Villa on Friday, Saturday or holiday weekend Sundays, a $500.00 security deposit is due upon arrival. This may be paid in cash or by credit card. This deposit is refunded at check-out as long as the villa is left reasonably clean and free of trash, debris or damage.
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Put-in-Bay Resort & Conference Center, 439 Loraine Ave, Put-in-Bay, OH, 43456, USA. 1-888-PIB-STAY (742-7829).
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