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Put-in-Bay Resort & Conference Center Cancellation Policy


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There is a 50% deposit at the time of booking. When reservations are made the day of arrival, the full amount will be charged and is nonrefundable. Cancellations must be received by email. This policy includes changes to date, length of stay, or room type. This policy goes into effect as soon as the reservation is made.

Villa/Condo Reservations:
There is a 50% deposit at the time of booking. Cancellations must be received by email. For Weekday reservations there is a $25 cancellation fee per Villa/Condo when received 30 days or more prior to scheduled date of arrival. Cancellations received 29 days or less before arrival will result in the loss of the deposit. Once within the 29 days before arrival, no changes can be made to date, length of stay, or room type. For Weekend reservations, those that include a Friday and/or Saturday stay, there is a $25 cancellation fee per Villa/Condo when received 30 days or more prior to scheduled date of arrival. Cancellations received 29 days or less before arrival will result in the loss of the deposit. Once within the 29 days before arrival, no changes can be made to date, length of stay, or room type. No exceptions will be made. When reservations are made day of arrival, full amount will be charged and no refund will be given if cancelled or a no show. This cancellation policy goes into effect as soon as the reservation is made. All weekend reservations, those that include a Friday and/or Saturday stay, will require a $500 security deposit upon arrival.

Suite Reservations:
There is a 50% deposit at the time of booking. Cancellations must be received by email. There is a $25 cancellation fee per Suite when received 15 days or more prior to scheduled date of arrival. Cancellations received 14 days or less before arrival will result in the loss of the deposit. Once within the 14 days prior to arrival, no changes can be made to the reservation including date, length of stay, or room type. No exceptions will be made. When reservations are made day of arrival, full amount will be charged and no refund will be given if cancelled or a no show. This cancellation policy goes into effect as soon as the reservation is made. All weekend reservations, those that include a Friday and/or Saturday stay, will require a $250 security deposit upon arrival.

All other Room Reservations:
There is a 50% deposit due at the time of booking. Cancellations must be received by email. There is a $25 cancellation fee per room when received 15 days or more prior to scheduled date of arrival. Cancellations received 14 days or less before arrival date will result in the loss of the deposit. Once within the 14 days prior to arrival, no changes can be made to date length of stay, or room type. No exceptions will be made. When reservations are made day of arrival, full amount will be charged and no refund will be given if cancelled or no show. This cancellation policy goes into effect as soon as the reservation is made. No refunds will be given for early departures.

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